Frequently asked questions

What are your hours  and where are you located?
Our clinic hours vary across locations. Pakuranga is open 7 days and Botany Downs gives late nights.
Please feel free to select the most convenient clinic and reserve a time that best suits your schedule.

Botany Downs 301 Botany Road, Botany Downs For a map and directions click here
Hours: Monday to Thursday: 9:00 am - 5:00 pm, Friday: 8:00 am - 12:00 pm. Late nights via prior arrangement

Pakuranga Aylesbury Street, Westfield Pakuranga For a map and directions click here
Hours: Monday to Saturday: 9:00 am - 5.00 pm
Sundays: 10.00 am - 4.00 pm (by prior arrangement)

Do you have parking?
We certainly do, right outside the door.

Do you offer IV sedation?
Yes, we offer IV sedation. more info

What does the initial visit consist of?
Most initial visits consist of a routine check-up and x-rays along with a professional cleaning. We also address emergency concerns as soon as possible.

Do you have finance options?
We have a few different financing options to get you the care you deserve. more info

Do you offer general cleanings and exams?
Absolutely! A common misconception about us is that we only do cosmetic work here. We in fact do everything from simple cleanings and exams to cosmetics and specialist care. more info

What types of whitening procedures do you offer?
We offer in house laser whitening as well as take home whitening kits. more info

Do you need my previous records?
It depends how recent they are and in which format they were taken. Please call us and ask one of our team members for more details.